This Privacy Policy explains what personal data epicjili collects from players in the Philippines, how that data is used, who it may be shared with, and the rights you have under the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable PAGCOR regulations.
epicjili processes all personal data in accordance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines.
As a data subject under Philippine law, you have the right to access, correct, and request deletion of your personal data held by epicjili, subject to legal and regulatory retention requirements applicable in the Philippines.
All data transmitted to and from the epicjili platform is protected by SSL/TLS encryption. Payment data is processed through PCI-DSS compliant channels. We do not store full card numbers or GCash PINs.
epicjili does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Data sharing with third parties is limited strictly to service delivery and regulatory compliance obligations.
epicjili collects only the personal data that is necessary for account operation, identity verification, payment processing, and PAGCOR compliance. We do not collect data beyond what is required for these purposes.
As a PAGCOR-regulated operator, epicjili is legally required to retain certain player data and transaction records, and to share specific information with PAGCOR and the Anti-Money Laundering Council (AMLC) when required by law.
epicjili, operating at epicjili.com, is the data controller responsible for the personal data of players and visitors who access the epicjili Platform. epicjili is licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR) to provide online gaming services to eligible players in the Philippines.
This Privacy Policy applies to all personal data processed in connection with your use of the epicjili website, mobile-optimized platform, customer support channels, and any other services provided by epicjili. It does not apply to third-party websites or platforms linked to or from epicjili, which are governed by their own separate privacy policies.
By registering an Account on epicjili or by continuing to use the Platform after this Policy has been updated, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
epicjili collects the following categories of personal data from players:
epicjili collects personal data through the following means:
epicjili uses the personal data it collects for the following purposes:
Under the Data Privacy Act of 2012 (RA 10173), epicjili processes your personal data on the following legal bases:
epicjili does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data may be shared with the following categories of recipients strictly as necessary for the purposes described in this Policy:
epicjili uses cookies and similar web technologies on the Platform. Cookies are small text files stored on your device that help the Platform function correctly and enable epicjili to understand how the Platform is used.
You may configure your browser to block or delete cookies. Note that disabling essential cookies may prevent you from logging in or using the Platform. epicjili does not use third-party advertising cookies or retargeting pixels.
epicjili retains personal data for the periods required to fulfil the purposes for which it was collected, subject to longer retention where required by law:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.
epicjili implements technical and organizational measures designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Notwithstanding these measures, no online platform can guarantee absolute security. epicjili encourages all Players to use strong, unique passwords and to enable 2FA on their Accounts as additional layers of protection.
Under the Data Privacy Act of 2012 (RA 10173) and its implementing rules, you have the following rights with respect to your personal data held by epicjili:
To know what personal data epicjili holds about you and how it is being used.
To request a copy of the personal data epicjili holds about you, subject to identity verification.
To request correction of inaccurate or incomplete personal data held by epicjili.
To request deletion of your personal data, subject to legal retention obligations under PAGCOR and AMLC rules.
To object to processing of your data for direct marketing purposes. This will be honoured immediately upon request.
To receive a copy of your personal data in a commonly used, machine-readable format for transfer to another controller.
To exercise any of these rights, contact the epicjili Data Privacy Officer at [email protected]. epicjili will respond to all valid requests within 30 calendar days of receipt, as required by NPC regulations. Identity verification will be required before processing access, rectification, or erasure requests.
If you believe your data privacy rights have been violated and epicjili has not adequately addressed your concern, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The epicjili Platform is strictly for persons aged 21 years and above, as required by PAGCOR regulations and Philippine gaming law. epicjili does not knowingly collect personal data from any person under 21 years of age.
Age is verified during the KYC process through inspection of a valid government-issued Philippine ID. If epicjili discovers that it has inadvertently collected personal data from a person under 21, that Account will be immediately suspended, all data associated with the underage account will be deleted (subject to any mandatory regulatory reporting obligations), and any deposits will be returned to the originating payment account.
If you are a parent or guardian and believe a person under 21 in your care has registered on the epicjili Platform, please contact epicjili support immediately at [email protected].
Where personal data is transferred to entities located outside the Philippines — for example, to international game software providers or cloud infrastructure providers — epicjili ensures that such transfers are made only to countries or organizations that provide an adequate level of data protection, or are subject to binding contractual safeguards consistent with NPC standards under RA 10173.
epicjili maintains data processing agreements with all third-party processors that receive Philippine player data, requiring them to process that data only on epicjili's documented instructions and in accordance with applicable data protection law.
epicjili may update this Privacy Policy from time to time to reflect changes in the Platform, applicable law, or our data processing practices. When material changes are made, epicjili will:
Your continued use of the epicjili Platform after the effective date of a revised Privacy Policy constitutes your acceptance of that revised Policy. The current version is always available at epicjili.com/privacy-policy.
epicjili has designated a Data Privacy Officer (DPO) responsible for overseeing compliance with this Privacy Policy and with the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact the epicjili DPO through the following channel:
All privacy-related requests must include sufficient information to verify your identity before epicjili can process the request.
Your data is protected by Philippine law, processed transparently, and never sold. 1,000+ games, instant GCash payouts, PAGCOR regulated. 21+ only.
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